| Do I always have to go through the operator when I call? | ||
No, we have a private line set up exclusively for our patients. The number is 336-273-9297 and you can connect directly to the extension you need by choosing one of the following options: Physician Appointments (schedule, change, cancel, questions): Option 1 Blood Pressure Checks (schedule, change, cancel, questions): Option 1 Test Appointments (schedule, change, cancel, questions): Option 4 Nurse/Doctor Questions: Option 5 Insurance Referrals or Precertification: Option 6 Insurance Questions (insurance filing or payments): Option 7 Financial Counseling (payment arrangements, final notices): Option 8 Medical Records (copies of records): Option 3 Administration (concerns or questions): extension 308 All other questions: Option 5 |
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