Do I always have to go through the operator when I call?
 
 

No, we have a private line set up exclusively for our patients.  The number is 336-273-9297 and you can connect directly to the extension you need by choosing one of the following options:

Physician Appointments (schedule, change, cancel, questions): Option 1

Blood Pressure Checks (schedule, change, cancel, questions): Option 1

Test Appointments (schedule, change, cancel, questions):  Option 4

Nurse/Doctor Questions:  Option 5

Insurance Referrals or Precertification:  Option 6

Insurance Questions (insurance filing or payments):  Option 7

Financial Counseling (payment arrangements, final notices):  Option 8

Medical Records (copies of records):  Option 3

Administration (concerns or questions):  extension 308

All other questions:  Option 5